TERMS & CONDITIONS
GRASKAL (PTY) LTD
Trading as Graskal
Effective Date: 10/12/2025
Welcome to www.graskal.co.za
(“the Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and any related services offered by GRASKAL (PTY) LTD (Registration No: 2020/059268/07), trading as Graskal (“we”, “us”, “our”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with them, please refrain from using the Website.
1. Use of the Website
1.1 You may use the Website only for lawful purposes and in accordance with these Terms.
1.2 You must not misuse the Website, including but not limited to attempting to hack, disrupt, or introduce malicious code.
1.3 We reserve the right to restrict or terminate your access to the Website at any time, without notice, if you breach these Terms.
2. Products and Orders
2.1 We sell footwear and related apparel manufactured or supplied by Graskal.
2.2 All orders placed through the Website are subject to availability and confirmation of payment.
2.3 We reserve the right to refuse or cancel any order at our discretion, including where a product is listed with incorrect information, pricing, or stock availability.
2.4 Images of products are for illustrative purposes only. Actual products may vary slightly due to materials, production processes, or screen display settings.
3. Pricing and Payment
3.1 Prices displayed on the Website are in South African Rand (ZAR) and include VAT unless otherwise stated.
3.2 We reserve the right to change prices at any time without notice.
3.3 Payment must be made through approved payment gateways available at checkout.
3.4 By submitting payment information, you warrant that you are authorised to use the payment method provided.
4. Shipping and Delivery
4.1 Delivery times are estimates and may vary due to external factors.
4.2 Risk passes to you upon delivery of the product to the address you provide.
4.3 We are not liable for delays caused by couriers, customs, or unavoidable events.
5. Returns and Exchanges
5.1 Returns and exchanges are handled according to our Returns Policy, available on the Website.
5.2 Products must be unworn, undamaged, and returned in their original packaging unless defective.
5.3 We reserve the right to refuse a return that does not adhere to our policy.
6. Intellectual Property
6.1 All content on the Website — including logos, designs, trademarks, images, text, and layout — is owned by or licensed to Graskal.
6.2 You may not reproduce, distribute, modify, or use any content without prior written consent.
7. Privacy and Data Protection
7.1 We are committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
7.2 Our Privacy Policy explains how we collect, use, store, and protect your information.
7.3 By using the Website, you consent to the processing of your data as described in the Privacy Policy.
8. Limitation of Liability
8.1 The Website and products are provided “as is”.
8.2 We make no warranties regarding accuracy, reliability, or uninterrupted availability of the Website.
8.3 To the maximum extent permitted by law, Graskal is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or products.
9. Indemnification
You agree to indemnify and hold GRASKAL (PTY) LTD harmless from any claims, damages, liabilities, and expenses arising from your misuse of the Website or breach of these Terms.
10. Third-Party Links
10.1 The Website may contain links to third-party websites.
10.2 We do not endorse or control these websites and are not responsible for their content or practices.
11. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be resolved in South African courts with appropriate jurisdiction.
12. Changes to These Terms
12.1 We may update or modify these Terms at any time without prior notice.
12.2 Continued use of the Website represents your acceptance of the updated Terms.
13. Contact Information
For questions or concerns regarding these Terms, please contact:
GRASKAL (PTY) LTD
Email: support@graskal.co.za
Phone: +27823318932
Address: 4 Sea view close, Vredelust, Cape Town 7530